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Cookies Policy

The company(s) of the Telefónica Group that owns this web portal, as detailed in its Legal Notice (hereinafter, TELEFÓNICA), may use its own cookies for different purposes.

  1. What are cookies and how do they work?

    Cookies are a tool used by web servers to store and retrieve information about their visiting users. Cookies may be small text files that are sent to your computer, tablet or any other device that allows you to browse the Internet when you access certain web pages, or other similar technologies whose functionality is the same. Cookies allow, among other things, to keep a record of your browsing habits or your equipment, your preferences or your information to log in and remember them upon your return.

  2. What types of cookies do we use?

    Below, you can find a classification of the cookies that can be used on our website, taking into account that the same cookie may be included in more than one category.

    1. ACCORDING TO THE ENTITY THAT MANAGES THEM

      The cookies we use are: Own cookies

      "Own" cookies are those that are sent to the user's terminal equipment from a computer or domain managed by TELEFÓNICA as the editor of the web portal and from which the services requested by the user are provided.

    2. ACCORDING TO THE TIME THEY REMAIN ACTIVATED

      The cookies we use are: Session cookies

      These cookies are assigned to the device from which the user is browsing only for the duration of the visit to the web portal, since they disappear automatically when the user closes the browser. They are usually used to store information that is only interested in keeping for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.

    3. ACCORDING TO ITS PURPOSE

      The cookies we use are: Strictly necessary or technical cookies

      These cookies allow the user to navigate through our web portal and use the different options or services that exist in it, including those that TELEFÓNICA uses to allow the management and operation of the website and enable its functions and services, such as, for example: controlling traffic and data communication, identify the session, remember the elements that make up the shopping cart, carry out the purchase process of an order, manage the payment, control fraud linked to the security of the service, use security elements during navigation, store content for the dissemination of videos or sound, enable dynamic content (for example, animation of loading a text or image), etc. In addition, technical cookies include those that allow remembering information configured by the user in the web portal so that he accesses the service with certain characteristics that can differentiate his experience from that of otherusers, such as, for example, section of individuals, freelancers or companies, the type of navigation and regional configuration through which he accesses, etc. in order to maintain the experience of the user who accesses our website.

      Technical cookies are strictly necessary to provide the services of the web portal and for its correct functioning, so it is not possible to refuse their use.

  3. What cookies do we use on this website? (List of cookies)

    A cookie is a small piece of data (text files) that a website, when visited by a user, asks your browser to be stored on your device to remember information about you, such as language preference or your information to log in. These cookies are set by us, and are called first-party cookies. Specifically, we use cookies and other tracking technologies for the following purposes:

    • Technical cookies

      These cookies allow the user to navigate through our website and use the different options or services that exist in it, including those that Telefónica uses to allow the management and operation of the website and enable its functions and services, such as identifying the session, remembering the elements that make up the shopping cart, manage a payment, store content for the dissemination of videos or sound, etc. In addition, technical cookies include those that allow remembering information configured by the user in the web portal so that it accesses the service with certain characteristics that can differentiate its experience from that of other users, such as the language selected by the user, the type of navigation and regional configuration through which it accesses, etc. Technical cookies are strictly necessary to provide the services of the web, as well as for its correct functioning, so it is not possible to refuse their use.

      Subgroup of cookies Cookies
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  4. How to configure cookies or disable them?

    The website contains only technical Cookies,which are strictly necessary for the operation or security of the website and cannot be deactivated.

  5. How long are cookies kept?

    Cookies will be used only and exclusively for the time necessary to fulfill the purposes for which it has been indicated in each cookie. For all the above, TELEFÓNICA has adapted in relation to its own cookies the conservation periods of the information that can be consulted in the browser.

  6. International data transfers

    You can find out about transfers to third countries that, where appropriate, TELEFÓNICA or the third parties identified in this cookie policy make in the corresponding privacy policies.

  7. Update of the Cookies Policy

    TELEFÓNICA may update this Cookies Policy at any time. This update will be applicable from its publication on the web portal, so users are advised to review it periodically.

    Notwithstanding the foregoing, the inclusion of new cookies or the use of cookies already informed for purposes other than those indicated will require the acceptance of the same in advance by the user.